Course Description

The Diploma of Library and Information Services provides students with the relevant skills and knowledge to work in libraries or with large volumes of information in agencies, institutions and organisations. As part of this course, through instruction and demonstration, you’ll learn research, cataloguing and collection management skills, use digital and social media tools and develop customer service expertise. The aim, through small group instruction and guidance by experienced practitioners, is for you to acquire a range of skills and the confidence to apply them effectively and efficiently. This Swinburne qualification is fully accredited by the Australian Library and Information Association.

The Diploma of Library and Information Services at Swinburne is focused on ensuring you learn and understand the basic skills required to be confident and competent in a workplace that utilises library or information management functions, including museums and galleries. The course at Swinburne builds on these core skills with a set of units designed to give you deeper understanding about managing a database or collection and making it work for your clients or co-workers.
To work in a library situation, especially in an initial role like a library technician or assistant librarian, you will need to draw on a wide range of skills and abilities. You will be expected to perform administrative tasks, use computer-based systems and databases and communicate effectively. To help you achieve working competency, your teachers will be working with you, providing expert instruction and guidance that goes beyond just teaching you how to perform tasks and understand the language of information management.
Training elements throughout the course will emphasise the importance of understanding what your customers want, how to work with others and contribute in the workplace. This will incorporate online exercises and projects. Here is what some recently graduated students had to say about the course.

Tuition Fees

Australian Fee Paying (AFP): $15,910 total course cost.Commonwealth Supported Place (CSP): $10,300 total course cost.


1 year full time, 2 years part time

Starting dates

March, May, August, October

Graduate Rating

Graduates of Humanities, Culture & Social Sciences undergraduate courses at Swinburne University of Technology rated their degrees as follows:

Teaching quality: 79.1% (national average 75.7%)
Improved skills: 85.2% (national average 83.3%)
Overall satisfaction: 89.6% (national average 85.4%)

The ratings above refer to the proportion of surveyed graduates who agreed with the statement about their undergraduate degree from Swinburne University of Technology. You can find out more about these results here.

Employment Outcomes

Graduates of Humanities, Culture & Social Sciences undergraduate courses at Swinburne University of Technology had the following employment outcomes:

Employed full time: 55.9% (national average 61.3%)
Studying full time: 21.3% (national average 32.0%)
Median full time salary: $54,000 (national average $55,000)

You can find out more about employment outcome results here.

Course codes

Swinburne University of Technology Code: BSB52115

Entry Requirements