Course Description

Do you have a taste for travel and planning? Develop the high-level skills required to work across a range of exciting careers in the travel and tourism industry at Victoria University Polytechnic.

You’ll gain strong working knowledge of the tourism and travel sector, including tourism and destinations, tour guiding, customer service, travel product information and networking.

Upon completion of this course you will have skills in:

  • sourcing and using information on the tourism and travel industry
  • enhancing customer experience
  • social and cultural sensitivity
  • conflict management
  • coaching others in job skills
  • interpreting financial information
  • implementing safe WHS practices.

You will also gain a strong understanding of international and Australian destinations as well as key skills in processing travel related documents and systems.


0.5 years full time,

Graduate Rating

Graduates of Business & Management undergraduate courses at Victoria University (VU) rated their degrees as follows:

Teaching quality: 65.0% (national average 57.5%)
Improved skills: 81.3% (national average 79.0%)
Overall satisfaction: 78.7% (national average 78.3%)

The ratings above refer to the proportion of surveyed graduates who agreed with the statement about their undergraduate degree from Victoria University (VU). You can find out more about these results here.

Employment Outcomes

Graduates of Business & Management undergraduate courses at Victoria University (VU) had the following employment outcomes:

Employed full time: 64.1% (national average 74.8%)
Studying full time: 13.4% (national average 11.4%)
Median full time salary: $53,500 (national average $55,000)

You can find out more about employment outcome results here.

Course codes

Victoria University (VU) Code: SIT40116

Entry Requirements

Prior to enrolment, all applicants will be required to complete a literacy and numeracy assessment to assist with determining eligibility and to identify learning support needs.