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Central Regional TAFE

Certificate II in Retail Services

  • Certificate

Would you like to work in the retail sector?. Gain a competitive advantage with a Certificate II in Retail Services. With this qualification you will learn how to merchandise, market, sell, and control stock.

Key details

Degree Type
Certificate
Course Code
SIR20216

About this course

Would you like to work in the retail sector?.

Gain a competitive advantage with a Certificate II in Retail Services. With this qualification you will learn how to merchandise, market, sell, and control stock. It will equip you with skills in customer service, advising customers, theft minimisation and give you an insight into the global world of sales with online shopping.

Entry requirements

School Leaver Non-School Leaver AQF
OLNA or NAPLAN 9 Band 8 C Grades in Year 10 English and Maths or equivalent Certificate I or Certificate II

Career pathways

Job opportunities include:

  • Sales Assistant
  • Shop Assistant
  • Customer Service Assistant
  • Point-of-Sale Operator

For more information about job and career pathways, visit JobOutlook

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or Jobs and Skills WA

Please note: This list is a guide only as job titles and qualification requirements may vary between organisations.

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