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Certificate IV in Business

  • Certificate

Ready to make your mark in the world of business? . Sharpen your business toolbox and gain a nationally recognised qualification to get you workforce ready for a diverse range of corporate careers including office management, start-up business planning and marketing, and customer service.

Key details

Degree Type
Certificate
Duration
1 semester full-time
Course Code
BSB40120
Study Mode
In person
Intake Months
Feb, Jul

About this course

Ready to make your mark in the world of business?

.

Sharpen your business toolbox and gain a nationally recognised qualification to get you workforce ready for a diverse range of corporate careers including office management, start-up business planning and marketing, and customer service.

Be guided by our expert lecturers who are industry professionals as you build a foundation of general business skills which can be applied to a variety of jobs across a broad-spectrum of sectors. The course can also help those who wish to further elevate current knowledge and start the journey towards a supervisory or management position.

Learn skills to be socially media savvy and use social platforms to engage customers, and be trained in how to use digital technologies for workplace communication and processes. You'll grow knowledge of drafting complex documents, reports and spreadsheets, as well as creating and delivering presentations. The course also has a focus on managing customer needs and will help you develop your communications skills as you learn to lead staff and begin to form your personal management style.

Entry requirements

School Leaver Non-School Leaver AQF
C Grades in Year 11 WACE General English, and OLNA; or NAPLAN 9 Band 8 C Grades in Year 11 English and Maths or equivalent Certificate II or Certificate III

This course is available as a traineeship.

Entrance requirements for traineeships

You must be employed in a training contract by an appropriate organisation to study an apprenticeship or traineeship.

In a traineeship you also gain hands-on skills and work experience, and improve your employment prospects, while earning a wage. On successful completion you will gain a nationally recognised qualification which can lead to rewarding career options. The difference between a traineeship and an apprenticeship is that a traineeship can be either a full time or part time employment based training arrangement, usually for a nominal duration of 12 months or more, generally in a non-trade related area.

To find out how to arrange a traineeship and study at South Metropolitan TAFE, please contact the Jobs and Skills Centre closest to you.

Study locations

Bentley

Thornlie

Rockingham

What you will learn

  • develop social media skills to engage customers
  • use digital business technology such as Microsoft Teams and Microsoft Office
  • manage customer needs and feedback
  • play a supporting role in the recruitment of staff
  • draft complex documents
  • create and deliver presentations to groups
  • collaborate in effective teams and build workplace relationships
  • workplace health and safety

Career pathways

  • General Clerk

Please note this list should be used as a guide only as job titles and qualification requirements may vary between organisations.

To access free career planning and job search assistance, visit the Jobs and Skills Centres page.