Non-Award
The Micro-credential in Business of Tourism and Hospitality course provides foundational knowledge of the tourism and hospitality industry, focusing on its history, challenges, and operational procedures. Students will learn to identify global trends and prepare for entry-level service management positions across various sectors.
Course Code: TOU1054
Synopsis: The tourism and hospitality industry contributes significantly to a nation's economy and employs a large number of people. The industry has an ongoing commitment to training in both customer service and technical areas. The curriculum will help to prepare students to step into a wide range of service sectors and to become active stakeholders in the hospitality and tourism industry. They will learn to identify the global trends in the industry that are generating opportunities and creating challenges in an increasingly competitive international environment. The subject will provide students with a solid foundation of knowledge of the industry; its history, problems, and general operating procedures in equipping them for career entry-level service management positions in a variety of career opportunities across a range of sectors. Workplaces for which Tourism and Hospitality competencies are required include hotels, clubs, restaurants, community food service organisations, catering organisations, resorts, as well as travel and tourism organisations.
Learning Outcomes:
Delivery Mode: Face-to-face
Duration of Study: 14 weeks
The tourism and hospitality industry contributes significantly to a nation's economy and employs a large number of people. The industry has an ongoing commitment to training in both customer service and technical areas. The curriculum will help to prepare students to step into a wide range of service sectors and to become active stakeholders in the hospitality and tourism industry. They will learn to identify the global trends in the industry that are generating opportunities and creating challenges in an increasingly competitive international environment. The subject, will provide students with a solid foundation of knowledge of the industry; its history, problems, and general operating procedures in equipping them for career entry-level service management positions in a variety of career opportunities across a range of sectors. Workplaces for which Tourism and Hospitality competencies are required include hotels, clubs, restaurants, community food service organisations, catering organisations, resorts, as well as travel and tourism organisations.