Non-Award
Co-designed with Telstra, this micro-credential provides strategies to drive operational excellence in organisations. It offers industry-ready skills, expert teaching, and a shareable digital certificate.
Co-designed with Telstra, gain the strategies needed to drive operational excellence in organisations. Upskill in 6-weeks with an industry-recognised micro-credential.
Level up with micro-credentialsIndustry-ready skillsDevelop in-demand skills aligned with industry best practice you can apply immediately.
Taught by leading expertsLearn from internationally recognised academics and professionals with years of on the ground experience.
Shareable digital certificateShowcase your capabilities with an industry recognised digital certificate you can share with your professional network.
To undertake this course, you must have a bachelor's degree in any field or three years of experience working in a professional organisation of any kind. Prior knowledge in information systems or business administration, including operations or project management would be useful, but it is not a prerequisite.
Gain contemporary skills and knowledge for your job now.
No matter the industry, there is an increasing expectation for managers, employees, and business owners to understand an organisation's performance management system through the lens of strategy and strategic intent.
This micro-credential is ideal for professionals seeking a deeper understanding of organisational strategy, the value-chain, strategy maps, and balanced scorecards, which combine to drive the work of individuals and teams striving for success.
Designed to give you essential practical experience, Managing Strategic Performance has been co-designed with Telstra, Australia's leading telecommunications company.
Learning in this course is equivalent to level 9 of the Australian Qualifications Framework (AQF).
Learn to precisely identify and articulate the strategy of an organisation or work unit, and the relationship to the value chain in which the organisation competes.
Learn to connect strategy to operations using the performance management framework. Explore its key components, including strategy maps, and identify how this framework is used to develop financial and non-financial metrics.
Evaluate how performance metrics organised in a balanced scorecard can drive success across processes and activities, in line with the strategic intent. Explore the impact of activities and decision-making on metrics in settings with workplace constraints and capacity issues.
Put your knowledge into practice and describe your own organisation's strategic intent. With a stronger understanding of how your role connects with other parts of your organisation's value chain, you'll be able to confidently work towards operational excellence within a contemporary management framework.
This micro-credential is ideal for managers, professionals, consultants, and business owners working within any industry.
It's particularly useful for those who are involved in, or aspire to be involved in, strategy execution, business process improvement initiatives, performance monitoring, and supervising or managing operational work units.
To undertake this course, you must have a bachelor's degree in any field or three years of experience working in a professional organisation of any kind.
Prior knowledge in information systems or business administration, including operations or project management would be useful, but it is not a prerequisite.
Co-designed with Telstra, this course has been developed to meet the growing expectation that organisational members will possess the knowledge and skills to contribute to performance management in line with strategic intent.
No matter your industry or organisation, throughout the course you'll gain practical skills that you can immediately apply to your professional life, and increase your capacity to help drive operational excellence.
By the end of this micro-credential, you will be able to:
This course runs for six weeks. Your total time commitment will be approximately 42 hours, which includes:
Assessment:
Once you've successfully completed this course, you will be awarded your Managing Strategic Performance Melbourne MicroCert. This digital certificate will warrant the achievement of knowledge, skills and capabilities outlined in the learning outcomes. It may also include artefacts (such as videos and written material) related to both experiential and work-integrated learning, including translatable assessment that is practical to your professional life. You can also share your Melbourne MicroCert digitally and via social media by adding it to your personal platforms, such as LinkedIn. See example certificate.
Managing Strategic Performance is currently a standalone course.
Within our digital learning environment, you'll learn alongside other engaged professionals and take part in live, interactive webinars with leading experts. You'll explore real-world case studies and simulations, have access to tailored multimedia recordings and resources, and have time for independent study and learning tasks, so you can begin putting your new knowledge into practice.
There is no set expiry date.